Today begins Advent, the season of preparation and waiting in anticipation of Christmas. Thanksgiving has passed and Black Friday promotions have formally initiated the retail sprint to the [...]

As I write this post, I’m listening to the Charlie Brown Thanksgiving channel on Pandora. It’s lovely. Since I have the free account, the music is occasionally interrupted by a [...]

In the early days of one of our operations, I asked an employee about the status of some backorders. “All good,” he replied without hesitation. “They’re on their [...]

I have never met any really wicked person before. I feel rather frightened. I am so afraid he will look just like every one else. Oscar Wilde A few weeks ago, I was sitting in the lobby of a [...]